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Privacy Policy

MJ Inventory Services Ltd (“we”, “us”, “our”) is committed to protecting your privacy and handling personal data responsibly, transparently and securely.This Privacy Policy explains how we collect, use, store and protect personal information when you use our website or our property inventory services.

1. Who We Are

MJ Inventory Services Ltd
West Midlands, United Kingdom
Email: contact@mjinventoryservices.co.uk
We provide independent property inventory reports, check-out reports and mid-term inspections for landlords, letting agents and property managers.

2. Personal Data We May Collect

We may collect personal information that is necessary to provide our services and operate our business.
Information you provide directly
This may include:

  • Name
  • Email address
  • Telephone number
  • Property address
  • Booking and appointment details
  • Information provided through our website contact forms
  • Information provided by email or other direct communication


Information collected when you use our website
Depending on the website services and settings in use, we may collect information such as:

  • IP address
  • Browser and device information
  • Pages visited and website usage information
  • Cookie and analytics information


Information provided by clients or third parties
Landlords, letting agents or property managers may provide us with information relating to a property or tenancy, including tenant names and contact details, where this information is necessary for us to carry out an appointment or provide our services.

3. How We Use Personal Data

We may use personal data to:

  • Arrange and carry out property inventory reports, check-out reports and mid-term inspections
  • Communicate with clients and relevant parties about appointments
  • Prepare and deliver reports and photographic documentation
  • Respond to enquiries, complaints and requests
  • Maintain appropriate business, accounting, legal and insurance records
  • Protect our business and defend or establish legal claims where necessary
  • Improve our website and services
  • Meet legal and regulatory obligations

We do not sell personal data.

4. Lawful Basis for Processing

Where applicable, we process personal data under one or more of the following lawful bases:

  • Contract: where processing is necessary to provide our services or take steps at a client’s request before entering into a contract.
  • Legitimate interests: where processing is necessary for the legitimate operation and management of our business, provided those interests are not overridden by an individual’s rights and interests.
  • Legal obligation: where we are required to process or retain information to comply with the law.
  • Consent: where we rely on consent for a particular use of personal data.


Where we rely on consent, you may withdraw that consent at any time.

5. Photographs and Property Information

As part of our property inspection services, photographs may be taken to document the condition of a property, its fixtures, fittings, furnishings, appliances and other relevant items.

Photographs may form part of an inventory or inspection report and may therefore be shared with the client or other authorised parties involved in the tenancy or property management process.

We aim to avoid unnecessarily capturing identifiable personal information in photographs where this is not relevant to the inspection.

6. How We Store and Protect Personal Data

We take reasonable and appropriate measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

Access to personal data is restricted to those who need it for legitimate business purposes.

We use third-party service providers where necessary to operate our business, such as website, email, cloud storage, reporting and software providers. Where these providers process personal data on our behalf, we take reasonable steps to ensure appropriate safeguards are in place.

Where personal data is transferred outside the UK, we will take appropriate steps to ensure that the transfer is made in accordance with applicable UK data protection law.

7. Sharing Personal Data

We may share personal data where necessary with:

  • Landlords, letting agents or property managers involved in the relevant property or tenancy
  • Relevant service providers used to provide our services, including secure report delivery and property inspection software
  • Website, email, hosting and other technology providers
  • Professional advisers, insurers or legal representatives where reasonably necessary
  • Courts, regulators, law enforcement or other authorities where we are legally required to do so


We do not sell personal data to third parties.

8. How Long We Keep Personal Data

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including to provide our services, maintain appropriate business records, resolve disputes, establish or defend legal claims, and comply with legal or regulatory obligations.

Property reports and related records may be retained for a period appropriate to these purposes.

Website enquiries and other correspondence may be retained for an appropriate period depending on the nature of the enquiry.

When personal data is no longer required, we will take reasonable steps to securely delete or dispose of it.

9. Your Data Protection Rights

Subject to applicable legal conditions and exemptions, you may have rights under UK data protection law including the right to:

  • Request access to personal data we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal data
  • Request restriction of processing
  • Object to certain processing
  • Request data portability where applicable
  • Withdraw consent where processing is based on consent

To exercise your rights or ask a question about how we handle your personal data, please contact:

Email: contact@mjinventoryservices.co.uk

You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your personal data has been handled unlawfully.

10. Cookies

Our website may use cookies and similar technologies for essential website functionality and, where enabled, analytics.

You can manage or disable cookies through your browser settings and, where applicable, any cookie controls provided on our website.

The cookies and technologies actually used on our website may change from time to time.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology or legal requirements.

The latest version will be published on our website.

Last updated: September 2026